For emergencies during our regular business hours, come to Clovercroft Veterinary Hospital immediately.

After-Hours Emergency Hotline

In the event of an emergency outside of our business hours, please contact one of the emergency hospitals below.

BluePearl Veterinary Partners

Cool Springs Office
3020 Mallory Lane
Franklin, TN 37067

(615) 333-1212

VEG Franklin

2035 Mallory Ln
Franklin, TN 37067

(629) 235-4420

What to Expect at the ER (Emergency Room)

The emergency room at BluePearl (and others) prioritizes patients based upon need. This is called triage. It is a system that allows treatment of the most severe patients to be treated first.

Examples of the most serious patients/critical patients who need life-saving care and will have first priority:

  • Difficulty breathing
  • Bloat (Gastric Dilatation and Volvulus)
  • Excessive Bleeding
  • Poisoning
  • Patients who are unresponsive
  • Major trauma (hit by a car, etc.)
  • Open Bone Fractures
  • Actively seizing
  • Not able to urinate

Examples of patients who need urgent care:

  • Vomiting
  • Anorexia
  • Sneezing
  • Diarrhea
  • Wounds
  • Broken bone with skin intact
  • Difficulty walking
  • Coughing
  • Many types of Eye Problems

Stable patients who will likely have an extended wait to be seen at the ER:

  • Various skin problems
  • Various ear problems
  • Irritated Eyes
  • Visible lumps/masses
  • Limping
  • Abscess
  • Broken nail
  • Ticks/Fleas

Hospitals and emergency rooms can be scary places for everyone. Try to stay as calm as possible. ERs are seeing a rise in the number of emergency cases and are trying to treat more pets than ever before. As a result, wait times may be long.